Responsible gambling

Responsible Gaming

We at Casino Chicoutimi are committed to providing a safe and responsible gaming environment for all our players.

Self-Exclusion If you feel that your gambling habits are becoming problematic, please do not hesitate to self-exclude from playing with us. This feature allows you to block access to our website or mobile app for a specified period of time. You can set up this restriction by contacting our Customer Support team via email or live chat.

Deposit Limits To help prevent excessive spending and promote responsible gaming, we have implemented deposit limits on all accounts. These limits can be adjusted at any time to suit your needs, but must be in accordance with the following guidelines:

• Daily Deposit Limit: $100
• Weekly Deposit Limit: $500
• Monthly Deposit Limit: $2,000

Time-Outs We also offer a Time-Out feature that allows you to temporarily restrict access to our site or mobile app. This can be set for any period of time up to 30 days.

Reality Checks Our Reality Check tool provides players with regular reminders about the amount of money and time they have spent playing on our site or mobile app.

Links to Support Organizations

If you are experiencing problems with your gambling habits, please seek help from one of these organizations:

• Problem Gamblers Helpline (Canada)
• GamCare
• National Council on Problem Gambling

Responsible Gaming Tools

We have implemented various measures to promote responsible gaming, including:

• Age verification
• Identity verification
• IP blocking
• Regular account monitoring

By using these tools and resources, we hope to provide a safe and enjoyable gaming experience for all our players.

Please note that these restrictions may be removed upon request. If you feel that self-exclusion or deposit limits are not effective in preventing your problem gambling habits, please seek help from one of the organizations listed above.